Supervise & monitor Personal Banker desks and contract sales staff Branch administration Lobby Management Ensure quality customer service is delivered…
Record job entry in Customer Relationship Management portal. Deposit of cash collected through service. Interact with customers on handset related issues.
Personal Development Build healthy working relationship with peers, superiors and customer Sharing best practices with team members Personal initiatives w.
Knowledge of Competition & Current trends in financial Industry. Code of conduct to be followed by the vendor across aspects of field and tele calling Ensure…
Original documents of the candidates appearing interview in-person will be verified on the interview date and for the candidates appearing online interview will…
Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…
To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with…
Bucket wise resolutions and rollbacks to be monitored Bucket inventory management Collection Efficiencies to be monitored Intensity/coverage on accounts to be…
