Gathering, collating and preparing documents, materials, and information for data entry. Review all documents and information for accuracy and inform the…
Working jointly with the Branch Manager / Branch LGs on Business plans • Driving and motivating the branch staff along with Bank RM and providing support for…
Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within…
Of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped…
To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with…
Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…