Working jointly with the Branch Manager / Branch LGs on Business plans • Driving and motivating the branch staff along with Bank RM and providing support for…
Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…
Staff Management: Ensure that all tellers are adequately trained on the Products of the bank Ensure that all staff are trained on the process to be followed …
Ensure that Branch batch is closed within 3 hrs of closure of branch limit. Staff Management: Ensure that all staff are adequately trained on the Products of…