Migrating branch customers to use our wide range of direct banking channels for various requests Ensure that the customer query are attended to and resolve the…
Working jointly with the Branch Manager / Branch LGs on Business plans • Driving and motivating the branch staff along with Bank RM and providing support for…
Working jointly with the Branch Manager / Branch LGs on Business plans • Driving and motivating the branch staff along with Bank RM and providing support for…
Would also visit all clients along with BO, Coordinate team logistics Familiarize the team with the customer needs, specifications, design targets, the…
Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Maximize sales performance to achieve given revenue targets,…
To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with…
Communicate all pain areas of the customer so that support functions help in resolving the same through process improvement / TAT for higher product share.
Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…
Of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped…
